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Pickup Policy
We pick up from most Brisbane and Gold Coast Hotels.

Payment Policy
Fares are quoted in Australian dollars. All fares include GST (goods and services tax). Child fares apply to children aged 3 to 14 years inclusive unless otherwise specified. Infants aged 2 years and under are free unless otherwise specified. Concession fares are $5 off all full day tour prices and valid for Australian and New Zealand Pension and Seniors card holders only. The JPT Tour Group reserves the right to substitute coaches and operators where necessary.

Cancellation Policy
Any tour cancelled within 24 hours of departure will incur 100% of the scheduled fee. Itineraries are subject to change without notice. Limited tours operate Christmas Day, Good Friday and ANZAC Day. The JPT Tour Group retains the right to cancel tours, amend fares, adjust itineraries and days of operation if deemed necessary. At times it may be necessary to provide alternative transport.

 
Child Policy
Child fares apply to children aged 3 to 14 years inclusive unless otherwise specified. Infants aged 2 years and under are free unless otherwise specified. 
 
Privacy Policy
The JPT Tour Group recognises and values the protection of your personal information. JPT is governed by and observes the requirements of the Privacy Act 1988 (Cth). We also recognise customer concerns about the collection of their personal information and how we use that information. In the event that we take your credit card details, we will take all reasonable steps to ensure that all information collected from you is accurate, up to date, complete and stored in a secure environment accessed only by authorised personnel. In particular, JPT will take reasonable steps to protect the credit card details from misuse, loss, unauthorised access, modifications and disclosure. Credit card details will be destroyed in a secure manner when they are no longer needed.

Please keep in mind that no information transmitted over the Internet can be guaranteed to be 100% secure. We will endeavour to protect your personal information, however we cannot ensure or warrant the security of any information you transmit to us or receive from our online products or services. These activities are conducted at your own risk. Once we receive your transmission, we will use our reasonable efforts to ensure its security.